Susannah Paletz received her PhD in social/personality psychology from the University of California, Berkeley. In early 2004 she joined NASA Ames Research Center as a civil servant Research Psychologist, first in the Distributed Team Decision Making Laboratory (2004-2006) and then in the Human-Computer Interaction (HCI) Group (2006-2008). From 2008 to 2013, Paletz was grant-funded at the University of Pittsburgh, where she studied social and cognitive aspects of team processes. Paletz joined the University of Maryland Center for Advanced Study of Language (CASL) as an Associate Research Scientist in 2013 (promoted to Research Scientist in 2017). Since 2019, she has been a Research Professor at the iSchool. She uses a variety of research methods, analyzing data from surveys, experiments, interviews, archives, social media, audio, and video.