STC Lecture Series: Jason Nurse
STC Lecture Series: A playbook for effective corporate communication after cybersecurity incidents
A cybersecurity incident can cripple an organization, particularly because of the related risk of significant reputational damage. As the likelihood of falling victim to a cyberattack has increased, so too has the importance of understanding what effective corporate communications and public relations look like after an attack. Key questions that need immediate answers include: What messages should be communicated to customers? How should correspondence be released? Who should speak to the media and public? In this talk, Dr. Nurse presents recent research into a playbook to support companies in deciding how to answer these questions and more. This work is grounded in real-world case studies and academic insights and has been validated and refined through interviews with senior security and crisis response industry professionals.
Jason R.C. Nurse is an Associate Professor in Cyber Security at the University of Kent, and a Visiting Academic at the University of Oxford. His research explores the interdisciplinary nature of cybersecurity, privacy and trust. This especially considers the impact of new technologies on these areas. As a result of this broad remit, Dr. Nurse has had the pleasure of working across various domains including cybersecurity, psychology, and computational social science. Dr. Nurse has authored over 100 peer-reviewed articles, and he regularly speaks on cybersecurity in mainstream media including the Wall Street Journal, The BBC (and BBC Radio 4), Newsweek, Wired, Infosecurity Magazine, The Register, Naked Security and The Conversation.