Events

HCIL BBL Speaker Series: Dick Horst

Event Start Date:
Thursday, April 08, 2021 - 12:30 PM
Event End Date:
Thursday, April 08, 2021 - 01:30 PM
Location
Virtual
Add to Calendar 2021-04-08 12:30:00 2021-04-08 13:30:00 HCIL BBL Speaker Series: Dick Horst Neither snow nor rain nor heat nor gloom of night, nor difficult to use websites, nor Covid-19 — User Research for the U.S. Postal Service Abstract: Dick Horst will provide an overview of his company’s 10 year+ program of user research in support of the Postal Services’ website and web applications. Bio:  Dick Horst is an experimental psychologist and human factors engineer with extensive experience in applied behavioral research, systems development, and usability engineering. He founded UserWorks, as Man-Made Systems Corporation in September 1989, and since then has been involved in all aspects of the company’s technical work, business development, and management. Virtual America/New_York public

Neither snow nor rain nor heat nor gloom of night, nor difficult to use websites, nor Covid-19 — User Research for the U.S. Postal Service

Dick Horst

Abstract:
Dick Horst will provide an overview of his company’s 10 year+ program of user research in support of the Postal Services’ website and web applications.

Bio: 
Dick Horst is an experimental psychologist and human factors engineer with extensive experience in applied behavioral research, systems development, and usability engineering. He founded UserWorks, as Man-Made Systems Corporation in September 1989, and since then has been involved in all aspects of the company’s technical work, business development, and management.