HCIL BBL Speaker Series: Dick Horst
Event Start Date:
Thursday, April 08, 2021 - 12:30 PM
Event End Date:
Thursday, April 08, 2021 - 01:30 PM
Location
Virtual
Add to Calendar
2021-04-08 12:30:00
2021-04-08 13:30:00
HCIL BBL Speaker Series: Dick Horst
Neither snow nor rain nor heat nor gloom of night, nor difficult to use websites, nor Covid-19 — User Research for the U.S. Postal Service
Abstract:
Dick Horst will provide an overview of his company’s 10 year+ program of user research in support of the Postal Services’ website and web applications.
Bio:
Dick Horst is an experimental psychologist and human factors engineer with extensive experience in applied behavioral research, systems development, and usability engineering. He founded UserWorks, as Man-Made Systems Corporation in September 1989, and since then has been involved in all aspects of the company’s technical work, business development, and management.
Virtual
America/New_York
public
Neither snow nor rain nor heat nor gloom of night, nor difficult to use websites, nor Covid-19 — User Research for the U.S. Postal Service
Abstract:
Dick Horst will provide an overview of his company’s 10 year+ program of user research in support of the Postal Services’ website and web applications.
Bio:
Dick Horst is an experimental psychologist and human factors engineer with extensive experience in applied behavioral research, systems development, and usability engineering. He founded UserWorks, as Man-Made Systems Corporation in September 1989, and since then has been involved in all aspects of the company’s technical work, business development, and management.