Gagan Jindal is a Ph.D. candidate in Information Studies at the University of Maryland, College Park. She conducts qualitative user research to assess the information behavior of people who have chronic illnesses and actionable strategies to optimize their access to information to help them manage their health. Her current research examines how people with chronic illnesses access information on community resources and the low-fidelity design for a crowdsourced health information system that could potentially serve as a repository of information on community resources to help this population manage their chronic illnesses. Prior to joining the iSchool, Gagan worked as a Research Analyst in the health informatics division at NORC at the University of Chicago in Bethesda, MD and as a Program Associate for the mobile health start-up, Vibrent Health, in Fairfax, VA.
- Consumer health information behavior
- Social media and health information seeking
- Qualitative user experience research
The Information Policy & Access Center (iPAC)
- BA, College of William and Mary, Williamsburg, VA, 2011
- MPH, George Mason University, Fairfax, VA, 2013